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Hannah

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Latest activity by Hannah
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    Hannah created an article,

    I forgot my password. What should I do?

      If you don’t remember your Capzool account password, click Forgot password? under the login fields on the login page. You will be directed to a password reset page. Enter your email and we’ll sen...

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    Hannah created an article,

    How do I check which plan I’m on?

      To check your current plan type, click the menu icon in the top-right corner of the dashboard, and then select Account Details. The Account Details line will be replaced by your current plan.

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    Hannah created an article,

    Do you have content in other languages?

      At this time, Capzool only supports content in English (US, UK, AUS, and CA). We are working to expand our creator community to the rest of the world and introduce new languages soon!

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    Hannah created an article,

    How do I use my bookmarks?

      You can bookmark content using the    icon in the bottom right corner of each post, image, caption, or GIF. Once you have some content saved in your bookmarks folder, you can either select conten...

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    Hannah created an article,

    Why are my scheduled posts not getting published?

    If your scheduled posts are not being automatically published by Capzool, you may want to check your connection to the social networks where the content failed to post. Sometimes, a password chang...

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    Hannah created an article,

    What should I do if I haven't received invoices from Capzool?

      Invoices, or billing history, can be accessed via the side menu when logged in to Capzool. Simply navigate to the menu icon in the top right corner of your dashboard and click account details bel...

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    Hannah created an article,

    My dashboard is empty and says "there is not enough information about my business", what do I do?

      Your dashboard contains two types of post suggestions, in “Your industry posts” you’ll find suggestions based on your business profile and related keywords. In “Posts for today” you’ll find relev...

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    Hannah created an article,

    Why was my Capzool account automatically renewed?

      Capzool services are purchased as a subscription that is billed in advance on a monthly or yearly basis (depending on your selected billing preference) and renews automatically. To avoid having y...