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Dave

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Latest activity by Dave
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    Dave created an article,

    Why can't I downgrade my account?

      Accounts with past-due balances cannot be downgraded or canceled until the payment method is updated and the balance cleared. Maintaining up-to-date billing information is the best way to keep an...

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    Dave created an article,

    What should I do if I haven't received my invoice?

      Invoices, or billing history, can be accessed via the side menu when logged in to Capzool. If you are unable to locate a specific invoice or need any assistance, contact us via support@capzool.com 

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    Dave created an article,

    When do I get charged?

      As per our terms of service, Capzool will process the form of payment on the account on each renewal term on the calendar day corresponding to the first day you subscribed to a paid subscription.

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    Dave created an article,

    I’m on a free plan, what do I get if I upgrade?

      Endless content! Upgrading to a paid plan grants users access to the unlimited Capzool content library. On a paid account you’ll be able to utilize ready-to-use posts, images, GIFs, news and requ...

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    Dave created an article,

    I’ve connected my Facebook account but don’t see any pages, why?

      When trying to connect Facebook pages or groups, please ensure that you are an admin of the pages you are attempting to connect; other page roles (i.e. editor, moderator, etc.) will not enable yo...

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    Dave created an article,

    Do each of my clients get a separate calendar?

      Yes, calendars are unique to each business. You can switch seamlessly between your calendars by selecting the desired business from the drop-down list in the top right corner of the platform.

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    Dave created an article,

    Are there any restrictions on video scheduling?

      Yes, different social networks have different limitations when it comes to uploading videos. Twitter: videos will appear natively and play automatically on Twitter if they are within Twitter...

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    Dave created an article,

    What are “industry posts”?

      When you signed up, you gave us some information about your individual businesses. Using the information you provided along with keywords related to your industry, Capzool automatically curates a...

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    Dave created an article,

    When do I get charged?

      As per our terms of service, Capzool will process the form of payment on the account on each renewal term on the calendar day corresponding to the first day you subscribed to a paid subscription.

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    Dave created an article,

    How do I cancel my account?

      Capzool is a month-to-month subscription service. There are no contracts and you may cancel anytime without penalty. When an account is closed, you’ll retain access to Capzool services for the re...