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Orian | Capzool

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  • Do you offer any sort of training?

    You bet! Capzool offers live one-on-one screen sharing demos for all users. To book a demo, please visit www.calendly.com/capzool/demo to view our team schedule and select the best time for you.

  • How do I add a client?

    To add a new client, click your current business name and open the client list in the header.   From there, click the + icon, enter your client’s information and follow the steps to set up your new...

  • How do I connect my client’s social accounts?

    Adding a Social Profile  1. Navigate to your side menu. 2. Once within the side menu, select the business you'd like to manage.  ​​​​​​ 3. Select the social network you would like to connect.   ...

  • How do I connect my social accounts?

    Adding a Social Profile  1. Navigate to your side menu. ​​​​​2. Once within the side menu, select the business you'd like to manage.  ​​​​​​ 3. Select the social network you would like to connec...

  • How do I download a post?

    To download a post when on the post editor page, click the three vertical dots to the right of the post now/schedule button and select the download icon from the drop-down menu.    You'll then hav...

  • How do I use a post?

    To use a post, click select in the pop-up tab at the bottom of the post.  Pick a caption from the available choices or write your own.  Add your logo or make any desired edits to the image using t...

  • What do I do if I want to connect my Facebook pages but not my personal account?

    Not to worry! You don’t have to connect your personal profile if you don’t want to. However, since all business pages are associated with a personal account, you’ll need to allow all permissions on...

  • Does Capzool store my passwords?

      At Capzool we take your privacy and account security seriously. Passwords are never saved or stored, and you will never be asked for your password.

  • How do I change the email address on my account?

      Since your email address serves as both your username and primary method of communication, you’ll need to contact support@capzool.com if you’d like to change the email address on file or transfer...

  • Do you offer special pricing for nonprofit organizations?

      Yes, Capzool is happy to offer a 25% discount to nonprofit organizations on all annual plans (billed yearly). Check out our plans to discover which features meet your business needs. Once you’ve ...